Department of Health
A pandemic-era case management system that took the Department of Health off spreadsheets and onto real-time, offline-capable reporting.
Where it started.
At the height of the pandemic response, the Department of Health was coordinating case tracking, contact tracing, and vaccine rollout across regional offices using a patchwork of spreadsheets and manual reporting. Data lagged reality by days, field teams had no offline-capable tool, and every new reporting requirement meant another spreadsheet bolted onto the pile.
The solution.
We replaced the spreadsheet patchwork with a single content management system built around how field teams actually report data.
Centralized case and contact-tracing records into one system of record, replacing the spreadsheet patchwork.
Offline-first data entry for field teams, syncing automatically once connectivity returned.
Role-based dashboards so regional offices and central office saw the same data at the same time.
Configurable reporting templates so new requirements didn’t mean a new spreadsheet.
What changed.
Placeholder metrics — replace with confirmed numbers from Bani before this goes live.
From days to near real-time case data.
Regional offices migrated off spreadsheets.
During peak reporting surges.
Time to full rollout across field teams.
What changed.
Unified reporting
Regional offices moved off spreadsheets onto one shared system of record, so everyone sees the same case data.
Offline-first field data
Field teams could log cases without connectivity and sync automatically once they were back online.
Real-time visibility
Central office saw the same reporting numbers as the field, in real time instead of days later.
Configurable, not custom
New reporting requirements became a configuration change instead of another spreadsheet bolted onto the pile.
"Placeholder quote — swap for the real pull quote once Bani sends it over."
Bani
Department of Health — placeholder, confirm name & title
